Frequently Asked Questions About Poly Clean Wash Me
What are your hours?
We open from 7 a.m. to 10:00 p.m.
Do I need quarters?
Yes, but we have two change machines.
How do I know which machine to use and how do I use it?
We are staffed full time by experienced attendants who will be happy to advise you on the appropriate machine to use and how to use it.
Do you have large machines for big, bulky items?
Absolutely. We have all sizes of washers and dryers to be able to wash and dry your bulky items such as comforters, pillows, quilts, blankets, bed spreads, etc.
Wash and Fold Questions:
What is the turnaround time?
We can usually get you your clothes back on the same day.
Do I need to supply my own detergent?
You can bring your own soap or we can use ours (extra charge applies)
What kind of products do you use?
We use trusted brand detergents and products.
Is there a minimum amount for wash and fold?
The minimum is $15.
Is everything charged by the pound?
Large items such as comforters, sleeping bags and pillows are charged by the piece rather than the pound.
When can I bring my clothes in?
Any time we are open with an attendant. You can bring your clothes in 7 days a week from 7:00 a.m. to 10:00 p.m. But if you want to pick up your clothes the SAME day it is best to drop off your clothes in the morning.
Pickup and Delivery:
What does "recurring customer" mean?
If you sign up to be a recurring customer, you will choose between having your clothing picked up weekly or bi-weekly.
What days to you do pickup and delivery?
For your convenience our service is available to you 7 days a week from 9:00 a.m. to 2:00 p.m.
What if I go on vacation?
You can go into your account and request certain weeks off.
Is there a contract?
No contract. As long as you are happy with our service, we are sure you will stay with us.
Where do you do pickup and delivery?
Mainly we do St. Louis and the surrounding areas. If you have any questions about our service area please email us.
What if I am not home when you do your pickup or delivery?
You can tell us in your account where you would like us to pickup or drop off your clothes. Examples are the front porch, back porch, behind the gate, with the apartment manager, or in an unlocked garage. We will follow your instructions.
What are the requirements for the Commercial Laundry services?
No contract. No service charge. We will earn your business each and every time we laundry your items. Take advantage of the FREE commercial pickup and delivery services starting at $1.50 a pound. Minimum $25 per pick up. Price depends on the quantity of items and how often you need it done. For more details email us.
We are equipped to handle such business as yours. We are a family-owned business and we take pride in our work.
We are dependable and reputable local laundry providers. We currently service multiple AirBnB's and Short Term Rentals, Medical Spas, Beauty Salons, and Nail Parlors in the Greater St. Louis, MO, and Midwest.
We would love to talk and discuss how we can put together a plan that best suits your needs.
Whether you need one pick-up or multiple pick-ups a week we have you covered! We are happy to work with businesses - big and small. We will take care of your items as if they were our own.
Convenient FREE pick-up & delivery for your business laundry right to your door!
Spend your time doing more important things.
The lowest prices are guaranteed.
Our business is laundry. Let us do your laundry so you can run your business!